PING

MFi, or Made for iPhone/iPad, is Apple's prestigious certification program, ensuring accessories meet the highest standards of quality and compatibility.

This guarantees seamless integration with iOS devices, allowing our tracking solutions to effortlessly connect, track, and manage your belongings through the Find My iPhone application.

Well, Yes.

Global tracking with PING is your passport to security without borders. It refers to the capability of monitoring the location of your items across the entire globe.

This innovative feature ensures that you can effortlessly keep eye on your belongings, surpassing geographical limitations.

Our PING trackers feature a sophisticated and developed lithium battery. PING-Card's battery life is up to 2-2.5 years, while PING-Tag features a replaceable battery which lasts up to 1.5 years.

By having Apple's authentication chip installed within its hardware, these devices guarantee efficient and long-lasting performance.

1. Turn on the device.

Press and hold the button for 5 seconds, the device will beep and turn on.

2. Pair the device.

• Open the Find My iPhone App.

• Hold the device close to your iPhone, tap the items tab, tap ‘+’ and then Add Other Item.

• Tap Connect.

• Type a name for your device, select an emoji.

• Tap Agree to acknowledge that this item will be linked to your Apple ID.

• Tap Finish.

3. Enable Lost Mode

• Open the Find My iPhone app, tap the items tab, then tap your item.

• Under Lost Mode, tap Enable.

• Read the Instructions, tap Continue and enter a phone number or email address.

• Confirm the information, customize the lost message, and tap Activate to complete the setup.

4. Remove the device.

• Open the Find My iPhone app, tap the Items tab, then tap your item.

• Tap Remove Item and then tap Remove to complete the operation.

Note: For re-pairing the device after removing it in the app, check the (Device Button Instructions) down below.

Device Button Instructions:

1. Power on

Long press the button for five seconds, the device will beep, the light will flash three times, and the device will be turned on.

2. Device status confirmation

Double-click the device button, the device will beep, and the light will flash three times, indicating that the device is working. If the device does not ring, the device is off. Long press the button for five seconds to turn it on.

3. The device enters the pairing state again

After removing the device in the app, the device will beep and the light will flash six times, it will not shut down and will be in the pairing mode. If there is no re-pairing within 10 minutes, the device will leave the pairing state. If you want to pair a device at this time, you need to click the device button once, the device will beep, and the light will flash once. At this time, the device enters the pairing state and can be paired with the app again.

4. Factory Reset

First, remove the item from Find My app then, after the device is powered on, double-click the device button. The device will beep. Long press the device button for eight seconds until the device beeps and the light flashes three times. Release the button to complete factory reset. The device can now be paired.

5. Power off

When the device is on, press the device button 5 times in 2 seconds. The device will beep, the light will flash three times, the device will be powered off.

Note: If you face any re-pairing issues, follow step 4 (Factory Reset) of the Device Button Instructions and follow the instructions again.

Ping's 'Left Behind Reminder' is your personal prompt to ensure nothing gets forgotten.

This feature, seamlessly integrated into the Find My iPhone application, sends you timely notifications whenever your item is left behind.

This ensures you never leave anything important behind, keeping you in the loop and empowering you to stay one step ahead of forgetfulness.

If any PING device was separated from its owner and detected moving with you over time, you'll be notified in one of two ways:
1. If you have an iPhone, iPad, or iPod touch, Find My iPhone application will send a notification to your Apple device. (Available on iOS 14.5 or later)
2. If you don't have an iOS device or a smartphone, a PING device that is not with its owner for a period of time will emit a sound when it's moved.

These features were created specifically to discourage people from trying to track you without your knowledge.

Only you can see where your item is. Your location data and history are never stored on the item itself.

Location data is encrypted every step of the way. So not even PING nor Apple knows the location of your device or the identity of the device that helps find it.